Service
IT support for local businesses, remote and on-site
Email, devices and shared files stop the working day when nobody is looking after them. A pure helpdesk race on price is not the offer.
What we do
- Remote help in business hours
- Microsoft 365 and Google Workspace
- Backups checked
- New starters and leavers
- On-site visits when remote is not enough
- Cabling and hardware via trusted local installation partners
Plan or one-off
This service can be the only thing we do for you. On a monthly plan the work continues. As a one-off we agree a fixed scope, do the work and hand it over. Ready-made plans are Starter, Growth and Partner. A tailored plan is build-your-own if you want this plus only some of the rest. Pick what you need.
What you get each month
Only the tasks on the line you chose, a short note of what changed and a reply within one working day. [PLACEHOLDER: confirm inclusions]
Who it suits
Firms that want this service on its own and firms that later ask us to cover more. You do not need the other services to start.
Areas
Remote across the BH postcodes. On-site where practical. Areas we cover. [PLACEHOLDER: confirm travel range]
Questions we hear
Do you sell a cheap per-user helpdesk?
No. Support sits inside a wider plan or as a call-out. We are not competing as the lowest per-seat desk.
How fast do you reply?
Within one working day. Same-day triage is a Growth and Partner aim once the volume is agreed. [PLACEHOLDER: confirm inclusions]
Tell us what you need
We reply within one working day. You can also message us on WhatsApp or book a free 30 minute call.