FAQs
Frequently asked questions
Straight answers on plans, one-off work, remote and on-site support, hosting and data.
Questions we hear
Do I have to take a monthly plan?
No. We do one-off projects and call-outs too. You also do not have to take every service. Pick what you need or ask us to cover it all.
Do you work remotely or on site?
Both. We start remotely and visit on site in Dorset when needed.
Who do I speak to?
The CX1 team. You can reach us by form, WhatsApp or a booked call.
Can you help with just one thing, such as a website?
Yes.
Do you guarantee Google rankings?
No. Nobody can honestly guarantee rankings. We guarantee clear work and clear reporting.
Who owns the website and my data?
You do. We hand over what we build if you leave. [PLACEHOLDER: confirm policy]
Is my data safe?
We use UK hosting where possible, backups and access controls. [PLACEHOLDER: confirm hosting location]
How quickly will you reply?
Within one working day.
What does AI consultancy actually involve?
A short review of your tasks, a shortlist of safe options and hands-on set-up if you want it.
Do you cover my town?
See our areas page. We cover Bournemouth, Poole, Christchurch, Ferndown, Wimborne, Ringwood and surrounds remotely and on site where practical.
Ask us a question
We reply within one working day. You can also message us on WhatsApp or book a free 30 minute call.